UK’s Dissertation Editors Committed To Excellence And Privacy

Use Of Services And Confidentiality Policy

1. Our editing and proofreading services are offered by qualified experts to enhance your academic drafts.
2. Dissertation Editors is not responsible for any misuse of work after delivery, nor do we provide guarantees based on submission.
3. It is the responsibility of the clients to confirm their order requirements and provide accurate instructions before placing an order.
4. We do not share any client’s identity or details with third parties. All communication is held between the client, us, and Dissertation Editors, including revisions and follow-ups.
5. All orders are strictly confidential and protected. We do not share files or ideas in the early draft with anyone except the client.
6. We do not use or share any client’s personal or private information without consent, whether for marketing or any other purpose.
7. All communication and services are treated as a selection of services and are required as per the discussion of services.

Order Guidelines

1. Contact information is crucial

Clients must provide accurate details for communication and order delivery. In case of any changes, clients should update their information promptly.

2. Processing begins after payment confirmation

We start working on an order once the payment has been successfully processed. For privacy and confidentiality, we do not disclose any client information to our editors.

3. No discounts post-confirmation

Please ensure you fill out your form correctly. Once the payment is finalized, discounts cannot be applied retroactively. If you fail to use a valid discount code, we will not be able to compensate or adjust the amount afterward.

4. Follow your instructions

Editors strictly follow the instructions provided at the time of submission. If anything is left out, the responsibility lies with the client. Revisions are only applicable to the initial instructions. They apply as well to orders from what was initially submitted. Any new or altered instructions post-submission may incur additional charges.

5. Source guidelines should be predefined

Clients must specify any particular style guides (APA, MLA, Chicago, Harvard, etc.) at the time of order placement. If no style is mentioned, editors will use a default style based on the document type. Changes to the style after submission may lead to extra costs.

6. Specify the right academic level

To ensure precise editing and proofreading, clients must state the correct academic level when placing the order. If the academic level is incorrect and leads to inconsistencies, editors have the clarity to notify you promptly. Customizations are only possible when the correct academic level is provided at the start.

7. Use the messaging system actively

We encourage clients to stay in touch through our internal messaging system. Our editors or support team may ask for clarifications. If a client ignores or delays communication, it can cause editing delays or incomplete revisions. We suggest checking messages regularly during the editing process.

8. Incomplete orders or order details may lead to delays

Orders with missing or incomplete details can result in delays and smooth. However, if an order is submitted with incomplete descriptions, short summaries, or inconsistent details, editors may not be able to deliver the work on time. In such cases, editors will always inform you before proceeding with any updates or billing adjustments.

9. Track your order through status updates

   Clients can track their order with the Support Team and keep an eye on order progress. Order statuses include:

   • Awaiting Approval – Awaiting confirmation to begin.
   • Order Started – Work has officially started.
   • Work in Progress – The editor is actively working on it.
   • Completed – Final version is delivered.
   • Ready for Revision – Ongoing updates per the client’s original instructions.
   • Hold / Incomplete – Project is paused due to client’s delay/instructions.
   • Cancelled – Order has been terminated.
10. Requisition Drafts

If your order is not under an urgent timeline (24–48 hours), you may request a client delivery to track progress or suggest changes midway.

Delivery And Verification Process

1. At Dissertation Editors, we strive for optimum client satisfaction by delivering all documents on time.
2. Once files are delivered, it becomes the client’s responsibility to:
   • Check the order email address.
   • Review the submitted documents.
   • Maintain a safe link to download each document.
3. We are not liable for any loss by downloading late or due to client risk issues.
4. No refund will be granted for problems caused by incorrect contact info or failure to access delivered files.

Verification Process

1. Every order placed on our platform follows a strict verification process before finalizing any order.
2. For verification purposes, clients may be asked for signatures on concepts.
3. A two-step confirmation process may be used.
4. Delay or unclear client details may lead to order delays.
5. Holding orders on account of payment issues is possible.
6. Final delivery is only made after full payment confirmation.

Cancellation Policy

1. Dissertation Editors holds the right to cancel any order if there is a lack of communication or cooperation from the client.
2. Clients are also free to cancel their order if product dissatisfaction or any other valid reason is provided before editing begins.
3. Refunds are processed based on the percentage of the order completed at the time of cancellation.

Revision Policy

1. We offer a revision policy focused on client satisfaction.
2. Clients may request revisions within 7 days of receiving the final file if the order is delivered.
3. Additional revisions beyond this period without valid reason may require extra charges.

Originality Assurance

1. All work provided is 100% quality assurance and plagiarism checks as part of our originality assurance process.
2. We use Turnitin to ensure every job is free of plagiarism.
3. Clients have the right to request plagiarism reports with the final file based on additional cost.
4. Turnitin reports will not be provided for free.

Services and Its Use

1. Dissertation Editors offers editing and proofreading services to help clients achieve the highest quality of their submitted work.
2. We do not guarantee improved grades or academic outcome after submitting the edited content to any institution.
3. Our responsibility only covers services, ensuring the direct results from editing independently. Dissertation Editors, including all staff and representatives, have no involvement in client’s academic results.
4. We do not ask for the use of our files, in most selected orders, it is their obligation to get permission from a parent or guardian before sharing any personal information with us.
5. Sharing information to third parties without informing us may affect the order process or considered misconduct on the client’s part.

Guaranteed Satisfaction

1. We always strive to ensure the highest standard of work quality, provided by the client to be the best results and on-time delivery.
2. Dissertation Editors is happy to qualify our services. However, if a client is not satisfied, we encourage extra plagiarism or revision policy for editing, proofreading, or completing any work as per the agreed guidelines.
3. Complaints can be sent to the support team for review and resolution.
4. We will investigate all complaints and evaluate the quality of work, as well as the client’s feedback.
5. If the client is eligible for a refund based on the support team’s decision, we will process the refund as per the agreed policy.
6. Refunds are only processed if the client’s feedback is received within 7 days of the order’s final delivery. If found ineligible or unclear, legal action may be taken by the company.

Promotional Materials

1. We may contact clients to showcase special new services, offers, or discounts as part of our marketing message strategy.
2. If clients do not wish to receive promotional materials, they can easily contact us and request to opt out.

Amendment

1. Dissertation Editors holds the right to modify, update, or change any part of these terms and conditions at any time.
2. By continuing to use our website or services, clients agree to be bound by the current and future terms and conditions.